We aim to ensure all patients asking for a routine appointment are able to see a GP within 48 hours of the request and for a healthcare professional within 24 hours for a routine appointment. Within this timescale we won’t always be able to offer an appointment with the GP of your choice, so if you want to see a particular person you might need to wait a little longer. All consultations are by appointment, made either in person, by telephone 01752 222341 or using our online booking system.
All appointment requests for a GP will be triaged by a clinician first. You can request an appointment either by calling us or completing an eConsult on our website.
All nurse and blood appointments can still be made by contacting the practice either by telephone or completing an eConsult on our website.
To help the surgeries run as smoothly as possible please bear in mind the following:
- Be punctual
- Cancel appointments in good time – someone else may need it
- 1 appointment is for 1 patient
A home visit can take three times as long as surgery appointments due to the travelling time. Therefore, doctors would appreciate it if patients can attend surgery whenever possible. If you are too ill to attend and require a home visit, please telephone 01752 222341 before 10am in order to let the doctors plan their work more efficiently except in an emergency. All home visits are undertaken at the doctor’s discretion.
Evening and weekend appointments available!
Do you need to see a doctor, but couldn’t get in this week?
Do you need to speak to a doctor this weekend?
We can now offer phone/video consultation appointments in the evenings and weekends via Push Doctor.
Push Doctor is a group of GPs who have access to our computer system so they can see your past medical history and prescriptions etc. they are able to treat you over the phone via phone/video.
To book an evening/weekend appointment with Push Doctor, you can either download the free app onto your smartphone or tablet, or register on the website by visiting www.pushdoctor.co.uk
Once you have registered you can book an appointment, and the doctor can even do a video consultation with you, they can send prescriptions to a local pharmacy for you, issue sick notes or make referrals to other healthcare professions should they need to.